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E-MAIL TEMPLATE VARIABLES
=========================

The following variables may be used in any of your e-mail .txt template files:

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{NAME}         => Visitors Name
{DATE}         => Date Tickted Created or Response Added
{TICKET}       => Ticket ID Number
{SUBJECT}      => Ticket Subject (Invalid for live support)
{DEPT}         => Department Name
{PRIORITY}     => Priority Status (Low/Medium/High)
{STATUS}       => Ticket Status (Open/Closed)
{ATTACHMENT}   => Yes if attachment included, No, if not. Not for live support.
{COMMENTS}     => Ticket Comments
{LINK}         => Ticket Link (index.php?e=EMAIL&t=TICKET)
                  Where EMAIL & TICKET are the ticket id and visitors e-mail respectively. Not for live support.
{ADMINLINK}    => Admin Ticket Link (index.php?cmd=viewticket&id=ID)
                  Where ID is the ticket id
{SCRIPT_PATH}  => Script Path as defined in the Settings
{WEBSITE_NAME} => Website Name as defined in the Settings                                     
{WEBSITE_URL}  => Homepage URL. Script generated.                                     
                                     
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If you have any problems, please contact me:
support@maianscriptworld.co.uk
