/*-----------------------
*      MAIAN SUPPORT    *
*     Script History    *
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24/3/07 - Version 1.3 Released

- Added option for admin to auto close tickets after x amount of days if no response is made
- Added option for admin to permanently close tickets
- Added SMTP options to settings
- Added ban filters
- Public interface updated with stand alone knowledge base
- Added option for admin to merge ticket on updating
- Added option to auto parse website name/paths in e-mail templates on install
- Updated admin search to search ticket id
- Updated pagination to hide links if there are lots of tickets
- Added pagination to admin search page
- Added printer friendly version for admin when viewing ticket
- Added filter by option for knowledge base in admin area
- Moved all html table data to templates folder for easier editing
- Made auto zipping of attachments optional and fixed problem uploading files with spaces
- Removed case sensitivity issue when specifying files for attachments
- Added tools option to admin area to purge closed tickets or attachments
- Moved all style content to stylesheet for easier editing of public view
- Moved all html data to templates directory for easier editing of public view
- Visitor can now update the attachment with each response
- Minor coding updates/bug fixes/improvements
- Cosmetic update

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24/6/06 - Version 1.2 Released

- Added live support module
- Added signatures to users
- Added e-mail notification option for users
- Added filter by options when viewing open or closed tickets
- Added auto log in redirect to admin area to take admin direct to ticket
- Added ability for admin to be able to update e-mail addresses
- Added preview option for admin when adding tickets & responses
- Added ability to update captcha preferences in admin area
- Updated interface
- Added time offset function
- Added ability for administrators to view user response times
- Updated documentation


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18/3/2006 - Version 1.1 Released

- Added captcha code for spam prevention
- Updated login security vulnerability
- Fixed security vulnerability with admin login


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10/9/2005 - Version 1.0 Released
