Note that upgrading to v1.3 is not recommended if you made extensive template changes.
Firstly, before you begin, take a backup of your current system. This is only if you want to preserve any ticket data. The system shouldn`t create
any problems, but a backup is always recommended in case you need to revert back to the previous installation. Once you are ready
follow these instructions:
1. Replace ALL system files and folders EXCEPT the following files or directories:
- images/attachments/
- images/logo.gif (Only if you have your own in place)
- inc/db_connection.inc.php
- lang/
- templates/email/
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2. To your current language file, add the new variables in the following file. Note that some are not new and have been updated. (If you are not fussy about the
language file, simply overwrite the 'english.php' file):
- docs/lang_upgrade/1_3/language.txt
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3. Add the following to the 'templates/email' directory:
4. Log in to your control panel and access your database. Run the following file:
- docs/schematic/upgrade/v1_3/sql_update.sql
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If you changed the database prefix from 'ms_' to something else, update this file before you run it
5. Log into your support admin area and update the settings. If you have enabled the ban filters, add some ban options.
Upgrade Complete!! Test new system. Refer to the documentation for script usage.
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